Public Offer

1. General provisions

This document is a public offer that governs access to ZapomniEnglish at https://zapomnienglish.ru. Acceptance occurs by registration, service usage, trial activation, or plan payment.

2. Parties

Provider: ИП Иванова Виктория Викторовна, address: Партийный переулок, 1к11, Москва, 115093, INN: 772034411359, OGRN/OGRNIP: 321774600141142, email: info@zapomnienglish.ru.

User: an individual using the service for personal purposes.

3. Subject of the offer

The provider grants the user a limited non-exclusive right to access the digital service for self-study of chinese words, maintaining personal lists, viewing statistics, and using other functions available in the site interface.

4. Registration and account

• Registration can be completed via email, phone, or third-party authorization providers.
• The user must provide accurate data and keep account credentials secure.
• Access may be restricted in case of violations, abuse, or unlawful use.

5. Trial and plans

• A trial period may be available as indicated in the interface.
• Paid plans, pricing, period, and discounts are published on the website.
• Paid access is granted after payment confirmation by the payment provider.

6. Payments and renewal

Payments are processed via Платежный провайдер, подключенный на сайте. Users should review provider rules and fees before payment.

Auto-renewal applies only where explicitly stated at checkout and can be disabled.

7. Refunds

Refund requests are reviewed individually considering delivered digital access and applicable law.

Requests can be sent to info@zapomnienglish.ru with account email, payment date, amount, and reason.

8. Rights and obligations

• The provider may update functionality, interface, and plans.
• The provider takes reasonable measures to maintain service operability.
• The user must not disrupt service operation or perform unlawful actions.

9. Limitation of liability

The service is provided on an "as is" basis without guarantees of specific learning outcomes.

10. Intellectual property

All rights to software, design, texts, and databases belong to the provider or are used lawfully.

11. Personal data

Data processing terms are set out in the Personal Data Policy, Consent to Personal Data Processing, and Cookies Policy.

12. Final provisions

• This offer may be updated; the new version applies from publication.
• Applicable law: Russian Federation law.
• Claims: info@zapomnienglish.ru.