Политика обработки персональных данных

1. General provisions

This policy explains how personal data is processed on https://zapomnienglish.ru when using ZapomniEnglish.

Operator: ИП Иванова Виктория Викторовна, address: Партийный переулок, 1к11, Москва, 115093, INN: 772034411359, OGRN/OGRNIP: 321774600141142, email: info@zapomnienglish.ru.

2. Processing principles

• lawful and fair processing;
• data minimization and purpose limitation;
• storage limitation and data accuracy.

3. Data categories

Processed data may include account, contact, technical, usage, payment, and support communication data.

4. Processing purposes

• account creation and service delivery;
• learning personalization and progress tracking;
• payments, support, security, analytics, and legal compliance.

5. Legal basis

• user consent;
• contract performance;
• legal obligations and legitimate interests.

6. Processing operations

Processing may include collection, recording, storage, use, transfer, anonymization, blocking, and deletion.

7. Data transfer and processors

Data may be shared with hosting, analytics, communication, payment, and authorization providers when necessary.

8. Cross-border transfer

Some providers may process data outside Russia; safeguards and legal grounds are evaluated in advance.

9. Cookies and local storage

The site uses cookies and local storage for authorization, session continuity, analytics, and security.

10. Retention and deletion

Data is retained no longer than required by processing purposes, contracts, and legal obligations.

11. User rights

• request information about processing;
• request correction, blocking, or deletion;
• withdraw consent and file complaints where applicable.

12. Requests handling

Requests related to personal data can be sent to info@zapomnienglish.ru.

13. Security measures

Reasonable organizational and technical measures are applied to protect data from unauthorized access.

14. Minors data

If minors use the service under applicable law, lawful representation and data usage compliance are required.

15. Policy updates

The operator may update this policy; the new version applies from publication unless stated otherwise.